Shipping policy

ZIVORI — Real Gems. Real Silver. Real Jaipur.

Shipping Policy

Every piece is handcrafted and quality-checked at our Jaipur atelier before it travels to you. All orders ship free, no minimum required.

Processing time

Ready-to-ship

1–2 business days

In-stock pieces

Made-to-order

5–7 business days

Custom & engraved items

Order cutoff

Mon–Sat

Sundays & holidays excluded

Shipping options

Standard delivery — Free

10–15 business days. Available on all orders, no minimum required.

Express delivery — $15

5–7 business days. Select express at checkout at no extra charge.

All orders are fully insured and dispatched in tamper-proof packaging. A tracking number will be emailed to you once your order ships.

International orders

We currently ship across all countries on the planet Earth.

Packaging

All ZIVORI jewelry ships in our signature gift-ready packaging — a branded jewelry box, a cloth pouch, and care card. Ordering a gift? Add a complimentary handwritten note at checkout.

Delayed or lost shipments

If your order hasn't arrived within 20 business days of the estimated delivery date, please get in touch. Lost parcels confirmed by the carrier will be reshipped or fully refunded.